What To Do In Case Of A Tire Recall
To ensure safety and satisfaction with our products, consumers who believe they are affected by a recall should not wait to receive a notification but should contact their nearest Dean Tires dealer. Find your retailer.
If the tire dealer inspection verifies that you have a tire or tires that are part of a recall, it/they will be replaced with new tire(s) and will be mounted and balanced at no charge.
If you are affected by a recall and your Dean Tires dealer fails to replace your tire without charge and within a reasonable amount of time, you may submit written notification to the Secretary of Transportation at the following address:
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, DC 20590
Phone the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 888-327-4236 (TTY 800-424-9153).
Go to www.safercar.gov.